Terms of service

TERMS OF SERVICE

Last updated: June 2026

OVERVIEW

Welcome to SPIRALIUM.

These Terms of Service govern your access to and use of the website https://spiraliumofficial.com and any purchases made through our store.

By accessing our website, browsing our content, creating an account, or placing an order, you agree to be bound by these Terms of Service. If you do not agree with these Terms, you should not use our website or services.

Throughout these Terms, “SPIRALIUM”, “we”, “us”, and “our” refer to SPIRALIUM SOCIEDADE UNIPESSOAL LDA.

  1. ELIGIBILITY

By using our website, you confirm that you are at least the age of majority in your country or region of residence, or that you have obtained the consent of a parent or legal guardian.

You agree to provide accurate, current, and complete information when creating an account or placing an order.

  1. PRODUCTS

We strive to display our products, colors, materials, and details as accurately as possible.

However, we cannot guarantee that colors displayed on your device will exactly match the physical product.

All product descriptions, pricing, availability, and specifications may be updated or modified at any time without prior notice.

We reserve the right to discontinue any product at any time.

  1. ORDERS

All orders are subject to acceptance and availability.

After placing an order, you will receive an email confirming receipt of your order. This email does not constitute acceptance of the order.

We reserve the right to refuse, limit, or cancel any order for any reason, including suspected fraud, pricing errors, product availability issues, or violations of these Terms.

  1. PRICING

All prices displayed on our website are subject to change without notice.

Prices may not include taxes, customs duties, import fees, or shipping charges unless explicitly stated.

Customers are responsible for any applicable customs duties, import taxes, or governmental fees imposed by their country.

  1. PAYMENT

We accept approved payment methods available at checkout.

By submitting payment information, you represent that you are authorized to use the selected payment method and that all information provided is accurate.

  1. SHIPPING

Shipping times displayed on the website are estimates only.

Delivery delays may occur due to customs procedures, carrier delays, weather conditions, strikes, or other circumstances beyond our control.

SPIRALIUM is not responsible for delays caused by shipping providers or customs authorities.

Risk of loss transfers to the customer upon delivery to the carrier.

  1. RETURNS AND REFUNDS

Returns and refunds are governed by our Refund Policy.

Customers should review the Refund Policy before placing an order.

By purchasing from SPIRALIUM, you acknowledge and agree to the terms of the Refund Policy available on our website.

  1. INTELLECTUAL PROPERTY

All content available on this website, including but not limited to:

  • Logos
  • Artwork
  • Graphics
  • Product designs
  • Images
  • Videos
  • Text
  • Branding elements

is the exclusive property of SPIRALIUM or its licensors.

No content may be copied, reproduced, modified, distributed, sold, or used without prior written permission.

Unauthorized use may result in legal action.

  1. USER CONDUCT

You agree not to:

  • Violate any applicable law
  • Infringe intellectual property rights
  • Attempt unauthorized access to the website
  • Upload malicious software
  • Interfere with website functionality
  • Submit false or misleading information
  • Engage in fraudulent activity

We reserve the right to suspend or terminate access to users who violate these Terms.

  1. THIRD-PARTY SERVICES

Our website may contain links to third-party websites, services, payment providers, or platforms.

We are not responsible for the content, policies, practices, or actions of third parties.

Your interactions with third-party services are governed by their own terms and policies.

  1. ACCOUNT SECURITY

You are responsible for maintaining the confidentiality of your account credentials.

You accept responsibility for all activities that occur under your account.

  1. LIMITATION OF LIABILITY

To the maximum extent permitted by law, SPIRALIUM shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from:

  • Use of the website
  • Inability to use the website
  • Delayed deliveries
  • Product availability issues
  • Technical interruptions
  • Third-party actions

Our total liability shall never exceed the amount paid by the customer for the relevant order.

  1. DISCLAIMER

The website and all services are provided on an “as is” and “as available” basis.

We do not guarantee uninterrupted access, error-free operation, or that the website will always remain available.

  1. INDEMNIFICATION

You agree to defend, indemnify, and hold harmless SPIRALIUM, its owners, employees, affiliates, contractors, and service providers from any claims, damages, liabilities, costs, or expenses arising from your violation of these Terms.

  1. PRIVACY

Your use of the website is also governed by our Privacy Policy.

By using our website, you consent to the collection and processing of information as described in that policy.

  1. CHANGES TO THESE TERMS

We reserve the right to update, modify, or replace these Terms at any time.

Updated versions become effective immediately upon publication on the website.

Continued use of the website constitutes acceptance of any revisions.

  1. GOVERNING LAW

These Terms shall be governed and interpreted in accordance with the laws applicable in Belgium and the European Union, without regard to conflict of law principles.

Nothing in these Terms limits any mandatory consumer rights granted under applicable law.

  1. CONTACT INFORMATION

SPIRALIUM SOCIEDADE UNIPESSOAL LDA

Website:
https://spiraliumofficial.com

Email:
contact@spiraliumofficial.com

Business Address:
SPIRALIUM
Sparrestraat 49
9000 Gent
Belgium

Company Registration Number (NIPC):
519284607

VAT Number:
PT519284607