Privacy policy
PRIVACY POLICY
Last updated: June 10, 2026
SPIRALIUM SOCIEDADE UNIPESSOAL LDA (“SPIRALIUM”, “we”, “us”, or “our”) respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit or make a purchase from https://spiraliumofficial.com (the “Website”).
By using our Website, you agree to the practices described in this Privacy Policy.
- INFORMATION WE COLLECT
When you visit our Website, create an account, place an order, subscribe to our newsletter, or contact us, we may collect the following information:
Personal Information
- Full name
- Email address
- Billing address
- Shipping address
- Telephone number
- Account information
- Order history
Payment Information
Payments are securely processed through third-party payment providers.
SPIRALIUM does not store complete credit card information on its servers.
Technical Information
- IP address
- Browser type
- Device information
- Operating system
- Website activity
- Cookies and analytics information
- HOW WE USE YOUR INFORMATION
We use your information to:
- Process and fulfill orders
- Provide customer support
- Communicate regarding purchases
- Send shipping updates
- Improve our website and services
- Prevent fraud and unauthorized activity
- Comply with legal obligations
- Send marketing communications when permitted by law
- MARKETING COMMUNICATIONS
If you subscribe to our newsletter or consent to marketing communications, we may send you information about:
- New product launches
- Collections
- Promotions
- Brand updates
- Events
You may unsubscribe at any time using the unsubscribe link included in our emails.
- COOKIES
Our Website uses cookies and similar technologies to improve user experience, analyze website traffic, remember preferences, and support marketing activities.
You may disable cookies through your browser settings, although some website features may not function properly as a result.
- SHARING OF INFORMATION
We do not sell your personal information.
We may share information only when necessary with:
- Shopify
- Payment providers
- Shipping and logistics providers
- Fraud prevention services
- Analytics providers
- Government authorities when legally required
These providers are only permitted to use your information for the services they perform on our behalf.
- SHOPIFY
Our store is hosted by Shopify.
Shopify processes certain personal information in order to operate the store, process transactions, and provide services related to your purchase.
For more information, please visit:
https://privacy.shopify.com
- DATA RETENTION
We retain personal information only for as long as necessary to:
- Provide services
- Complete transactions
- Comply with legal obligations
- Resolve disputes
- Enforce agreements
When information is no longer required, it will be securely deleted or anonymized.
- DATA SECURITY
We implement reasonable technical and organizational measures designed to protect your personal information.
However, no internet transmission or storage system can be guaranteed to be completely secure.
- YOUR RIGHTS
Depending on your country of residence, you may have rights including:
- Access your personal information
- Correct inaccurate information
- Request deletion of your information
- Restrict processing
- Object to processing
- Withdraw consent
- Request data portability
Residents of the European Economic Area (EEA), United Kingdom, and other jurisdictions with applicable privacy laws may exercise these rights at any time.
- INTERNATIONAL TRANSFERS
Your information may be processed in countries outside your country of residence.
Where required, we use appropriate safeguards to protect personal information during international transfers.
- CHILDREN’S PRIVACY
Our Website is not intended for children.
We do not knowingly collect personal information from individuals under the age required by applicable law.
If we become aware that a child has provided personal information, we will take reasonable steps to remove such information.
- THIRD-PARTY WEBSITES
Our Website may contain links to third-party websites.
We are not responsible for the privacy practices, content, or security of external websites.
Users should review the privacy policies of any third-party websites they visit.
- CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time.
Any updates will be published on this page with a revised “Last updated” date.
Continued use of the Website after updates constitutes acceptance of the revised Privacy Policy.
- CONTACT INFORMATION
SPIRALIUM SOCIEDADE UNIPESSOAL LDA
Website:
https://spiraliumofficial.com
Email:
contact@spiraliumofficial.com
Business Address:
SPIRALIUM
Sparrestraat 49
9000 Gent
Belgium
Company Registration Number (NIPC):
519284607
VAT Number:
PT519284607
If you have questions regarding this Privacy Policy or would like to exercise your privacy rights, please contact us using the information above.